Privacy Policy

Information We Collect

We collect information that you provide directly or generate while using the service:

• Personal Information: Email address, username, and profile details used for account creation.
• Account Credentials: Authentication data needed to keep your account secure.
• Payment Information: Billing and card-processing information handled through our payment partners.
• Server Logs: IP addresses, browser details, access times, and requested pages for security and operations.
• Usage Analytics: Feature usage, session data, and error reports used to improve the service.
• Cookies: Cookies and similar technologies used to support login, preferences, and performance.

How We Use Your Information

• Service Delivery: To provide our services, account features, and customer support.
• Account Management: To manage authentication, subscriptions, and account settings.
• Communications: To send updates, notices, and support responses, and marketing with consent where required.
• Service Improvement: To analyze usage patterns, fix bugs, and improve product quality.
• Security: To detect abuse, reduce fraud, and protect the platform.

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Analytics Providers: For anonymized product and traffic insights.
• Stripe: For payment processing and billing operations.
• Firebase: For authentication, hosting, and database services.
• Service Providers: Trusted vendors who help us operate and support the platform.
• Legal Authorities: When disclosure is required by law or necessary to protect rights and safety.

Data Security

• Encryption: We use modern encryption controls for data in transit and at rest.
• Access Control: Internal access is limited to what is necessary and is monitored.
• Security Reviews: We regularly review our systems and monitor for vulnerabilities.
• Incident Response: We assess and respond to incidents quickly and notify users when appropriate.
• Backups: We maintain protected backups to support continuity and recovery.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data in situations allowed by law.
• Restriction: Ask us to limit processing in certain cases.
• Portability: Receive your data in a structured format where applicable.
• Objection: Object to some forms of processing such as direct marketing.

To exercise these rights, please contact us at privacy@7-md.com.