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Frequently Asked Questions
Click the "Sign Up" button in the top right corner and follow the registration process. You will need to provide your email address and create a password.
Click "Forgot Password" on the login page, enter your email address, and we will send you a password reset link.
You can contact our support team by email at support@7-md.com or through the contact options below. Phone support is available at 080-4571-1622 during business hours.
We accept credit cards including Visa, Mastercard, American Express, and JCB through Stripe.
You can cancel your subscription at any time from your account settings. After cancellation, your service remains active until the end of the current billing period.
We offer full refunds within 14 days from the start of a subscription. After that period, the service stays active until renewal but refunds are not available.
Still Need Help?
Our support team is here to assist you
- Phone
- 080-4571-1622
- Business Hours
- Weekdays 10:00-18:00 (JST)
- Languages
- Japanese, English